This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly, such as name, email, and payment details. We also collect usage data automatically.

2. Browser Extension (FlowKy for Chrome)

The FlowKy Chrome extension follows one rule: nothing leaves your browser unless you explicitly send it. - Local by default. Console output, errors, network activity, heatmaps and recordings stream only to the FlowKy VS Code extension on your own machine (127.0.0.1). They never reach our servers. - Captures you save. When you press Save or Report, the capture — screenshot, page URL and title, performance diagnostics, any comment or AI review text — is stored in your FlowKy account so your other tools can use it. You can delete it at any time from your dashboard. - Signing in. The extension reads your flowky.ai session cookie and exchanges it for a scoped, revocable token. The cookie itself is never stored by the extension; only the token is, and revoking it disconnects the extension. - Account details. We return your name and email address to the extension so it can show which account is connected. - Brand kit. Facts you enter (company name, tagline, links, colours, contact email) are stored in your account and used to fill a form only when you press the fill button. - AI reviews. Reviews run on your own Gemini API key, from your browser directly to Google. We never receive the screenshot, the review, or your key. - No analytics, no telemetry, no background collection of any kind.

3. How We Use Information

We use your information to provide and improve our services, process payments, communicate with you, and ensure security.

4. Information Sharing

We do not sell your personal information. We may share data with service providers, for legal compliance, or with your consent.

5. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and personalize content.

6. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits.

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request deletion at any time.

8. Your Rights

You have the right to access, correct, delete, or export your data. You can also opt out of marketing communications.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

11. Changes to Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification.

12. Contact Us

For privacy questions or requests, contact our Data Protection Officer at privacy@flowky.ai.

Privacy Policy