A capture that did not become a task. Captures are attached only when saved. If you closed the panel before saving, the capture was discarded by design and nothing was uploaded.

A capture in the wrong project. Tasks land in the currently selected project. If you work across several, check the switcher — the task is usually in the last project you had open rather than missing.

An enquiry with no reply. Sellers are people and reply on their own schedule; a quote request is not an automated system. Check the thread on your dashboard first, because replies land there whether or not the email reaches you.

A confirmation email you never received. Check spam first. If it is genuinely absent, the enquiry itself is still recorded on your dashboard — the thread is the source of truth, not the email.