Agent that triages support before you wake up

Incoming tickets classified, tagged, prioritised and drafted overnight so your morning starts with replies to approve.

€3,000–€6,500 guide price8-15

What you get

Classification into your existing categories with confidence scores
Draft replies generated for the ticket types you approve for automation
Escalation rules for angry, legal or billing-sensitive messages
Weekly accuracy report comparing agent tags to human corrections

Usually built with

Claude API

n8n

Zendesk API

PostgreSQL

A guide, not a requirement — sellers propose what suits your situation.

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